Customer responsibility
Customers retain their content rights and must have permission to upload, edit and download their recordings. We privately store media while providing the service. Private storage and a customer’s ownership confirmation do not make unauthorized material lawful. Customers handle their own external posting.
Report a concern
Email [email protected] with the copyrighted work, the material or account concerned, information that helps us locate it, your contact details and the authority on which you act. Include a good-faith statement, an accuracy-and-authority statement under penalty of perjury and your electronic or physical signature where applicable. Do not include passwords or unnecessary sensitive documents.
Review and restrictions
We review credible reports, preserve relevant permission and audit evidence, and restrict or remove access where appropriate. We may ask the uploader for further permission evidence and notify them about a restriction. Rights revocation can stop processing and downloads. Repeated infringement or false permission claims can lead to workspace suspension or termination. Tell us if a previous report concerns the same account.
Disputing a restriction
If you believe material was restricted in error, reply to the support record with the affected material, relevant permission evidence and your explanation. We do not automatically restore access after a reply. Applicable notice, counter-notice, court and preservation requirements determine the appropriate handling.
DMCA registration status
The support address above is not represented as a registered DMCA agent. A completed designated-agent registration has not been verified, and we do not claim DMCA safe-harbor qualification. Registration and statutory notice procedures are separate from a customer’s permission to use footage. See the U.S. Copyright Office guidance. Nothing here removes rights or obligations under applicable law.
Company and notice contact
Raptor Manga LLC7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States
Business phone: (904) 274-0450.
For customer support and privacy requests, email [email protected]. Do not send passwords, payment-card numbers or sensitive identity documents by email.